Privacy policy

Last Updated: December 20, 2024

At Dazzoro, your privacy is our priority. We are committed to safeguarding your personal information and ensuring your trust in our services. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website (www.dazzoro.com) and services (collectively, the "Services"). By using our Services, you agree to the terms of this policy. If you disagree with any part of this policy, please refrain from using our Services.

1. Information We Collect

To provide you with an exceptional shopping experience, we collect personal information depending on how you interact with us:

Information You Provide Directly

Contact Details: Name, address, email, and phone number.
Order Information: Billing/shipping address, payment details, and order history.
Account Information: Username, password, and security questions.
Customer Support: Details you share when reaching out to us.

Information Collected Automatically

Usage Data: IP address, browser type, device information, and website activity.
Cookies: Small files stored on your device to enhance functionality, improve website performance, and tailor advertisements. You can manage cookies via your browser settings, though disabling them may affect functionality.

Information from Third Parties

Shopify: Powers our online store and supports payment processing.
Payment Processors: To handle transactions securely and prevent fraud.
Marketing Platforms: To provide personalized advertising and promotional materials.

2. How We Use Your Information

We use your information to enhance your experience and provide exceptional service:

Providing Services: Process orders, manage accounts, handle returns, and deliver customer support.
Personalization: Tailor our website, products, and advertisements to your preferences.
Marketing: Share promotional offers and updates (with your consent).
Security: Detect and prevent fraud or unauthorized activity.
Legal Compliance: Fulfill legal and regulatory obligations.

3. How We Share Your Information

Your personal information may be shared under the following circumstances:

Service Providers: Trusted partners (e.g., Shopify, payment processors, shipping providers) who assist in delivering our Services.
Legal Obligations: To comply with laws, subpoenas, or other legal requests.
Business Transactions: In the event of mergers, acquisitions, or sales of assets.
With Your Consent: When explicitly authorized by you.

We do not sell or share your personal information for third-party marketing purposes without your consent.

4. Your Privacy Rights

Depending on your location, you may have the following rights:

Access: Request access to personal data we hold about you.
Correction: Request corrections to inaccurate information.
Deletion: Request that we delete your personal information, subject to legal obligations.
Withdraw Consent: Opt out of marketing communications at any time.
Manage Cookies: Adjust browser settings to manage cookie usage.

To exercise these rights, email us at info@dazzoro.com. Verification may be required to protect your data.

5. Security & Data Retention

We use industry-standard measures to protect your personal information. While no method of data transmission or storage is 100% secure, we prioritize keeping your information safe. We retain your data only as long as necessary for business or legal purposes.

6. International Data Transfers

Your personal information may be processed and stored outside your country, including in the United States. For transfers outside Europe, we rely on recognized legal frameworks such as Standard Contractual Clauses to ensure adequate protection.

7. Children’s Privacy

Our Services are not intended for individuals under 16. We do not knowingly collect data from children. If you believe a child has provided us with personal information, contact us at info@dazzoro.com to have it removed.

8. Third-Party Links

Our website may contain links to third-party platforms. We are not responsible for their privacy practices or content. Review their policies before sharing your information. We encourage you to review the privacy policies of these platforms before providing them with any personal information.

9. Cookies

We use cookies and similar technologies to enhance your experience, analyze site performance, and deliver personalized advertising. You can manage cookies through your browser settings. Please note, disabling cookies may impact the functionality of our Services. By continuing to use our website, you agree to our use of cookies as described in this policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the "Last Updated" date. Continued use of our Services indicates acceptance of any changes.